The Call Center Agent is responsible for handling inbound and outbound calls, providing customer service, and resolving issues or inquiries. This role involves maintaining a positive company image, answering questions about products or services, and ensuring customer satisfaction. The ideal candidate should have strong communication skills, patience, and the ability to handle a high volume of calls efficiently.

Key Responsibilities:

Answer customer inquiries via phone, email, or chat.

Resolve complaints, issues, or questions effectively and professionally.

Maintain accurate records of customer interactions.

Upsell or cross- sell products/services when appropriate.

Meet daily call targets and performance goals.

Asians only

Benefits

Competitive Salary

Career Growth

Pay - 2500 - 3200 AED