Position Type: Full- time

About Us:

StellarVoice Services is a dynamic and growing company committed to delivering exceptional customer service. We pride ourselves on our innovative solutions and dedication to providing a positive experience for our clients. As we continue to expand, we are seeking enthusiastic and motivated individuals to join our team as Call Center Executives.

Job Description:

As a Call Center Executive at StellarVoice Services, you will be a key player in ensuring customer satisfaction through effective communication and problem resolution. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, providing information, and maintaining a high level of professionalism at all times.

Key Responsibilities:

Answering and managing inbound calls in a timely and efficient manner.

Making outbound calls to follow up on customer inquiries or provide updates.

Resolving customer concerns and issues with empathy and professionalism.

Providing accurate information about products or services.

Documenting customer interactions and maintaining detailed records.

Collaborating with team members to achieve individual and team targets.

Adhering to company policies and procedures.

Qualifications:

Excellent communication skills, both verbal and written.

Strong problem- solving and decision- making abilities.

Ability to handle high call volumes and work in a fast- paced environment.

Customer- focused attitude with a commitment to ensuring customer satisfaction.

Proficient in basic computer applications and data entry.

Benefits:

Competitive salary

Health insurance

Performance bonuses

Career development opportunities

Friendly and collaborative work environment

How to Apply:

If you are passionate about delivering outstanding customer service and thrive in a dynamic work environment, we invite you to apply for the Call Center Executive position at StellarVoice Services. Please send your resume and a cover letter highlighting your relevant experience to .

StellarVoice Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees