Add Job Offer
Go to: All JobsSimilar Jobs

Customer Service Needed in Dubai

Salary: AED 5000
Posted: 17-03-2019
Required Customer Service for a freight forwarding industry in Jebel Ali South
Candidate should provide vessel schedules to customers specifically stating the cut off details
• On receiving bookings from Sales, customer, place bookings with the shipping lines as per their instructions
• Carrier booking and CRO - Co-coordinating with the Shipping Lines for Releases and ensure equipment availability.
• Co-ordinate with the transporter for placement of containers as per customers instructions.
• Follow up with the customers for invoice/packing list for ED passing and B/L instructions prior cut off.
• Arrangement of certificates required before / on loading of the shipments to African locations
• Follow up with customer for the original invoice/ packing list and send the same along with the original ED to be submitted to customs
• Provide SI to the Lines and ensure to receive the B/L draft within 3 working hours of submitting the SI
• Arrange to send Load List and SI to the shipping line prior cut off
• Arrange the inspection of cargo if required by customer in co-ordination with the clearance desk
• Monitor and closely track the progress of each booking received from customers
• Follow up with the customers to confirm the drafts at the earliest.
• DG Approvals with Carrier
• Handling of ISF and AMS information sent to customer
• Arrangements of insurance for customer if required
• Arrangements to prepare invoice with necessary entries
• Co-ordinate with shipping lines for Invoices once vessel sails.
• Arrangements for carrier cheque preparation with necessary entries
• Ensure timely credit purchases to be entered in the system
• Ensure BL is delivered to the customer maximum within 48 hours of vessel sailing
• DDU/DDP shipments – follow up for agent invoices
• Handling of FZE EXITS / VAT EXITS
• Remote printing of BL’s
• Timely file completion
• Resolving Invoice dispute with carriers immediately on receipt
• Daily shipment reports AND Weekly shipment report to be maintained

Package : AED 4000 (negotiable)

Candidate should be a graduate in any discipline and have a 3 to 4 year experience in ship.

Please click on APPLY button to send you CV


This job is no longer available

Fresh Similar jobs
Customer Service
We desperately requesting for Customer service representatives who help customers with complaints and questions, give...
TodayCustomer Service Agent 3-Months Female on Spouse Visa Only
Key Responsibilities: • Document customer inquiry information within appropriate systems • Provide prompt assistance...
5 days ago* JOB Opportunity for Customer Service Representative UAE National..
17 days agoSales Lady and Salesman cum Customer Service Executive
A Top Class company in UAE urgently requires the services of a skilled and experienced Sales Lady and salesman/ Customer Service. selected applicant must be willing to start immediately...
18 days ago

1 Dubai Jobs | Privacy Policy | RSS | Contact Us | Careers