We are seeking a dedicated and empathetic Customer Service Representative to join our team. In this role, you will handle customer inquiries, complaints, and order processing efficiently across various communication channels. To excel, you should remain calm under pressure, have excellent communication skills, and demonstrate proficiency in computer- based tasks.

Responsibilities:

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Respond promptly to customer inquiries.

Communicate with customers through multiple channels.

Acknowledge and resolve customer complaints effectively and courteously.

Develop an in- depth understanding of our products to provide accurate information and solutions.

Process orders, modifications, and escalate complaints or issues when necessary.

kindly forward your cv on EMAIL : hr@oshaabotella.online