Job Type: Full- time

About Us:

ProCustCare Hub is a dynamic and rapidly growing service company committed to providing exceptional services to our valued customers. We believe in fostering a positive and collaborative work environment where our team members can thrive and contribute to our success.

Position Overview:

We are currently seeking enthusiastic and customer- focused individuals to join our team as Customer Service Representatives in our Call Center. The ideal candidates will be passionate about delivering outstanding customer service, possess excellent communication skills, and thrive in a fast- paced environment.

Responsibilities:

Handle incoming customer inquiries and provide accurate, timely, and effective resolutions.

Assist customers with product information, order inquiries, and general support.

Utilize computer systems to access and update customer records.

Maintain a high level of professionalism and customer satisfaction.

Collaborate with other team members and departments to ensure a seamless customer experience.

Meet or exceed performance goals and quality standards.

Qualifications:

Previous experience in customer service or call center roles is a plus, but not required.

Excellent verbal and written communication skills.

Ability to navigate computer systems and learn new software quickly.

Strong problem- solving skills and attention to detail.

Positive attitude and ability to work well in a team.

Benefits:

Competitive salary

Comprehensive training program

Health and dental insurance

Career advancement opportunities

Friendly and inclusive work environment

How to Apply:

If you are passionate about customer service and believe you have what it takes to excel in this role, please submit your resume and a cover letter detailing your relevant experience to . Please include "Customer Service Representative Application" in the subject line