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Desktop Support Engineer Job in Dubai

Salary: AED 8000
Posted: 45 days ago
We are currently seeking a dynamic Desktop Support Engineer to join our team at our office in Dubai. The Desktop Support Engineer will be responsible for providing first line response for users requiring assistance with information technology issues and problems.
Position Responsibilities:
Troubleshoot and resolve issues with desktop hardware and software pertaining to LAN connectivity.
Install and configure workstations.
Create and update standard software loads for a variety of desktop systems.
Physically move and re-establish desktop systems and servers as required.
Assist LAN, WAN or the Systems Engineer as required.
Communicate technical issues to Corporate IT staff as needed.
Perform other job related duties as dictated by business needs
Provide training to onsite and remote users
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
Administer and maintains all server hardware and software, and ensures backup procedures are in place, monitored and tested
Install, administer, troubleshoot, and maintain LAN, PC and peripheral equipment
Work with vendors and internal support contacts to resolve technical problems with desktop equipment and software
Create and maintain documentation on IT processes.
Track and maintain inventory and stock of PC/LAN equipment in order to meet business needs
Out-of-hours on-call responsibilities

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