Job responsibilities and essential job functions include but are not limited to the following:

Report to work on scheduled time, wearing the proper uniform and nametag at all time

Maintain a clean and safe work environment

Inform Guests about all other hotel services and promotions upon request

Maintain good working relationships with all fellow Colleagues

Keep an up- to- date knowledge of the menu, beverage list and wine list

Maintain the telephone etiquette at all times

Take Guest orders accurately, honoring all special requests

Process pre ordered meals

Up sell orders / suggest food & beverage items as per orders

Give appropriate preparation and delivery times

Enter Guest orders in Micros POS

Communicate all incoming orders to servers properly

Keep track of all incoming and outgoing orders on floor sheets

Close checks accordingly upon return of servers

Process daily amenity list

Handle Guest inquiries and complaints

Sales Naira

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