Position Announcement: Receptionist

Position Summary:

We are currently seeking a highly organized and professional individual to join our team as a Receptionist. The successful candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while efficiently managing front office operations. This role requires an individual who possesses a strong work ethic, excellent communication skills, and the ability to multitask in a fast- paced environment.

Key Responsibilities:

1. Front Desk Management:

⦁ Greet and welcome visitors and clients warmly and professionally.

⦁ Manage incoming calls, directing them to appropriate personnel and taking accurate messages when necessary.

⦁ Maintain an organized front desk area, ensuring that all materials are current, neat, and accessible.

2. Administrative Support:

⦁ Assist with various administrative tasks, including but not limited to scheduling appointments, managing calendars, and preparing documents.

⦁ Perform data entry, filing, and maintaining records as required.

⦁ Support other departments in ad hoc tasks, contributing to team collaboration and efficiency.

3. Customer Service Excellence:

⦁ Address client inquiries and concerns with professionalism and promptness, ensuring a positive experience for all visitors.

⦁ Cultivate and maintain positive relationships with clients and staff alike.

4. Office Coordination:

⦁ Monitor and maintain office supplies, placing orders when necessary.

⦁ Coordinate the booking of meeting rooms and ensure appropriate arrangements are in place for visitors.

Qualifications:

⦁ High school diploma or equivalent; additional education or certification in office administration is a plus.

⦁ Proven experience in a receptionist or administrative role.

⦁ Proficient in Microsoft Office Suite and familiar with office management software.

⦁ Exceptional verbal and written communication skills.

⦁ Strong organizational skills and attention to detail.

⦁ Ability to handle confidential information with discretion.

Application Process:

Interested candidates are invited to submit their resume and a cover letter.

We look forward to welcoming a dedicated Receptionist to our team at [Metropolitan Group], where we strive for excellence in all our operations. Thank you for considering joining us!