The Reservation Agent is responsible for handling customer reservations, providing information about services and availability, and ensuring a seamless booking process. This role involves assisting customers with inquiries, making reservations, processing payments, and addressing any changes or cancellations in bookings.

Responsibilities:

Reservations Management:

Take reservations via phone, email, or online systems, ensuring accuracy in booking details.

Customer Assistance:

Provide information on availability, services, rates, and policies to customers.

Payment Processing:

Handle payments for reservations, including deposits, full payments, or refunds.

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