A Service Desk Engineer functions as the first point of contact for the customers to help them address their IT issues. The key role of a service desk engineers include diagnosing, analyzing, troubleshooting and resolving IT problems remotely.

Responsibilities:

Provide technical support: Respond to calls, emails, and tickets from end- users, diagnose and troubleshoot technical issues, and provide solutions.

Install, configure and upgrade hardware and software: Perform installations, configurations, and upgrades of hardware and software systems, including operating systems, productivity software, and security software

Company:AL FALAJ LLc
Address:sharjah al nahad
About Employer:
Established in 2018 ALF Properties is a Public Joint Stock Company listed on the Dubai Financial Market. A pioneering developer of integrated master-planned communities, ALF Group has transformed the real estate sector in Dubai, United Arab Emirates. ALF Group is extending its expertise in developing master-planned communities internationally, and today, has a significant presence in several key global markets. Simultaneously, the company has developed competencies in hospitality & leisure, and shopping malls & retail.’s world-class project development competencies are underlined by its iconic assets in Dubai and other international markets