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Waiter Vacancy in Dubai

Posted: 17-01-2024
Salary: AED 2000
Place: Dubai


Position: Waiter

Job Summary:

The Waiter is responsible for providing an exceptional dining experience for guests by serving food and drinks, taking orders, and ensuring customer satisfaction. The role requires a combination of excellent customer service skills, attention to detail, and knowledge of menu offerings.

Responsibilities:

Greet and Seat:

Warmly welcome guests upon their arrival.

Escort patrons to their tables or a waiting area if necessary.

Menu Knowledge:

Be familiar with the menu, including food and drink details, ingredients, and preparation methods.

Offer recommendations based on customer preferences or special promotions.

Take Orders:

Accurately record customer orders and relay them to the kitchen staff or bartender.

Address any questions or concerns regarding the menu.

Serve Food and Drinks:

Ensure prompt and accurate delivery of orders to customers.

Check dishes and drinks for accuracy before serving.

Maintain Table Setting:

Refill water glasses, clear away used dishes and utensils, and ensure tables are kept neat during the meal.

Customer Service:

Check on guests to ensure they're enjoying their meals and take action to correct any issues.

Respond to inquiries, concerns, and requests in a prompt and courteous manner.

Handle Payments:

Deliver bills to customers and collect payments.

Process cash and credit card payments and provide accurate change.

Clean and Reset:

Clean tables and dining areas after guests have finished their meals.

Set tables for the next guests, ensuring a clean and tidy dining environment.

Team Collaboration:

Coordinate with kitchen staff, bartenders, and other wait staff to ensure smooth operations.

Communicate any customer feedback or issues to management.

Safety and Sanitation:

Adhere to all sanitation and food safety guidelines.

Ensure cleanliness of the work environment and maintain personal hygiene.

Qualifications:

Previous waiting experience is beneficial but not always necessary.

Strong interpersonal and communication skills.

Ability to multitask and manage time efficiently.

Knowledge of POS systems or cash registers can be an advantage.

Stamina to remain on feet for extended periods and carry trays.

A friendly and professional demeanor.

Basic math skills for handling cash and calculating bill changes.

Working Conditions:

The role often requires working during weekends, holidays, and evenings.

The environment can be fast- paced, especially during peak dining hours.

This job description can be modified based on the specific requirements or conditions of the restaurant or dining establishment

ReportApply Now



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