A Waiter/Waitress is a professional who works in restaurants, bars, hotels and other food- serving and drinking establishments. They ensure guests have an excellent dining experience by providing stellar customer service. They greet guests, take meal orders and ensure smooth communication between the dining area and kitchen.

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up- sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization